Pat Warner, director of public relations and external affairs for Waffle House

This week guest host Jon Waterhouse figuratively steps behind the counter of Waffle House, the iconic restaurant chain. Warner, a 20-year veteran of the company, scatters, smothers, and covers a variety of topics, including its signature management style, unmistakable branding, and FEMA’s Waffle House Index. Warner’s personal Waffle House experience has included weddings, funerals, major motion pictures, Super Bowls and Shaq.