Chris Mitchell, Owner, Mitchell Cooling + Heating

Nearly 30 years ago, equipped with little more than a truck and $10,000, Mitchell started his own heating and air conditioning business. Today he and his team continue serving metro Atlanta and North Georgia, banking on basic business philosophies such as customer service, honesty, and avoiding upselling. Mitchell joins producer Jon Waterhouse for a conversation about what it’s like starting a business from the ground up, when and how to grow, employee retention, and a whole lot more.